VoIP stands for voice over IP protocol. VOIP is a way of transmitting voice calls over a network or the internet

You need a digital IP VoIP Phone. The phone has a similar look and feel to a traditional analogue handset except it has a RJ45 / Network connection as opposed to an older type RJ11 Telephone jack. The phone connects directly to your network or router.

Yes, we assist with the process of porting your existing number to our network. There is a once off cost of R200 to port your number over.

Once the number has ported over to PCN you are then able to cancel your existing service. We suggest only cancelling the service once the number has safely been ported over to PCN.

Your VOIP system does not need your old landlines to operate. VOIP Works over the internet to our VOIP servers so you are able to cancel your old line rentals.

VOIP does not support faxes. You have the option to keep your fax line with Telkom, but even better we can give you a free fax to email phone number. Fax is an older technology which has been replaced with scanners and email.

PCN will ensure that all the telephones are configured correctly prior to delivery. Should you need network points we can assist with this as well.

To protect yourself and ourselves we set a credit limit according to your existing spend. We receive a notification when this credit limit is at 90% in which case we will call you to increase this.

Calls are charged per second which gets billed to you on the 1st of every month in arrears. Our current rates are 58c per minute for mobiles and 28c per minute for landlines within South Africa. International rates depend on destination but generally cost less than local land lines. Please contact us for exact rate cards.